Privacy Policy

1. Who we are

DigiCByte Technologies (OPC) Private Limited (CIN U72900AP2022OPC123727), C/o Kokkiralasuripandu, Opp. Sri Krishna Temple Street, Lane 1, Anakoderu, West Godavari District, Andhra Pradesh – 534208, India, runs DigiSangam and decides how your personal data is used. Under the Digital Personal Data Protection Act, 2023 (DPDP Act), we are the “Data Fiduciary”. This policy also follows the Information Technology Act, 2000 and the rules made under it.

2. What we collect

Details you give us

• Account: name, mobile number, email, city, PIN code, UPI ID and, if you add one, your sponsor's mobile number. Your password is handled by Google Firebase Authentication — we never see it.
• Joining fee: the UTR (payment reference), amount, date and the payment account you paid to.
• Work: task submissions and the proof you add, activities you join, community groups you join, and leads you submit.
• Customer leads: the name and mobile number of customers you refer, and the sale amount if the business confirms it.
• Requests: withdrawal and points-redemption requests, and messages you send us.

Details created when you use the app

• Your wallet balance, points, passbook entries, team level and the date you joined.
• Basic technical data handled by our hosting provider, such as IP address, browser type and time of visit, used for security and to keep the service running.

3. Why we use it

• To create your account, confirm your email and place you in your sponsor's team.
• To check your joining fee and activate your account.
• To show tasks, check proof, credit rewards and keep your wallet and passbook correct.
• To send customer leads to business owners.
• To pay withdrawals to your UPI ID and meet tax and accounting rules.
• To prevent fraud, fake accounts and misuse, and to keep the app secure.
• To answer your questions and complaints.

4. Your consent

We use your data with your consent, which you give when you create an account, and for uses the DPDP Act allows without fresh consent (such as meeting legal duties). You can withdraw consent by asking us to close your account. Withdrawing consent does not affect what was done before, and some records must still be kept by law.

5. Who can see your data

• Members above you in your team (up to 10 levels): your name, mobile number, city, PIN code, sponsor's name, account status and joining date.
• Anyone who types your mobile number as their sponsor while signing up: your name and city, so they can confirm they have the right person.
• Other members: your name, city and points on the leaderboard.
• Business owners: when you submit a lead, they receive the customer's details and your name and mobile number as the referrer.
• Our team: all account, payment and activity data, to run the app.
• Service providers: Google Firebase (Google Cloud) stores data and handles sign-in and hosting for us. WhatsApp and email services carry lead messages.
• Authorities: when the law, a court or a government agency requires it.

6. What we do not do

• We do not sell or rent your personal data.
• We do not show advertisements.
• We do not use analytics or advertising trackers in the app.

7. Where your data is stored

Your data is stored with Google Firebase (Google Cloud). Google's servers may be in India or in other countries. Data is sent over encrypted connections (HTTPS).

8. How long we keep it

• Account and activity data: while your account is open.
• After you close your account, we delete or anonymise your personal data within a reasonable time, except records we must keep.
• Payment, passbook and tax records: at least 8 years, as required by the Companies Act, 2013 and tax laws.
• Data needed for an open complaint, dispute or legal case: until it is settled.

9. How we protect it

We use encrypted connections, Google Firebase sign-in, and database security rules that let each person see only what they are allowed to see. Only our authorised team can see payment details. No system is perfectly secure; if a data breach affects you, we will inform you and the Data Protection Board of India as the law requires.

10. Your rights

Under the DPDP Act, you can:

• Ask for a summary of the personal data we hold about you and who we shared it with.
• Ask us to correct, complete or update your data.
• Ask us to delete your data (except records the law requires us to keep).
• Withdraw your consent.
• Nominate a person to use these rights for you in case of death or incapacity.
• Raise a complaint with our Grievance Officer, and then with the Data Protection Board of India if you are not satisfied.

To use any of these rights, write to our Grievance Officer from your registered email or mobile number. We may need to confirm your identity first.

11. Children

The app is only for people aged 18 and above. We do not knowingly collect data from children. If you think a child has created an account, please tell us and we will close it.

12. Cookies and browser storage

We do not use advertising cookies. The app stores a few small items in your browser: your sign-in session (by Google Firebase) and simple preferences, such as whether the sidebar is collapsed. Clearing your browser data signs you out.

13. Changes to this policy

We may update this policy. The date at the top shows the latest version. For important changes, we will also tell you in the app.

14. Contact and complaints

For any privacy question or request, contact our Grievance Officer. You can also read our Grievance Redressal page.