Terms and Conditions

1. About these terms

DigiSangam (the “app”) is run by DigiCByte Technologies (OPC) Private Limited, a company registered in India (CIN U72900AP2022OPC123727), with its registered office at C/o Kokkiralasuripandu, Opp. Sri Krishna Temple Street, Lane 1, Anakoderu, West Godavari District, Andhra Pradesh – 534208, India. In these terms, “we”, “us” and “our” mean the company. “You” means the person using the app.

These terms apply to the website at marketing.digicbyte.com and the app screens inside it. By creating an account or using the app, you agree to these terms, our Privacy Policy, our Refund and Cancellation Policy and our Earnings Disclaimer. If you do not agree, please do not use the app.

2. Who can join

• You must be at least 18 years old and able to make a legal contract under Indian law.
• You must live in India and use your own Indian mobile number, email and UPI ID.
• One person can have only one account.
• The details you give must be true and your own. You must keep them up to date.

3. Your account

• You sign up with your name, mobile number, email, city, PIN code and UPI ID, and confirm your email from the link we send.
• If someone invited you, you can enter their mobile number as your sponsor. This places you in their team. Please check it before you submit.
• Keep your password secret. You are responsible for everything done from your account. Tell us at once if you think someone else has used it.
• Do not share, sell, rent or transfer your account.

4. Joining fee and activation

• A one-time joining fee may apply. The current amount is shown in the app before you pay.
• Pay only by UPI to the payment account shown inside the app. Never pay cash, and never pay to a personal number or account that someone gives you outside the app.
• After paying, enter the UTR (the payment reference number shown in your UPI app). Each UTR can be used only once.
• Our team checks the payment and then activates your account. Tasks, rewards and withdrawals open only after activation.

Refunds of the joining fee follow our Refund and Cancellation Policy. In short, the fee is not refunded after your account is activated.

5. How rewards work

The company sets the reward plan. The app shows what each task, activity or lead pays before you start.

• Invites: when a member who joined with your mobile number is activated, you may get a reward. Members above you in the team may get a smaller share, as per the reward plan in force at that time.
• Tasks: you add proof (a link or a short note). Our team checks it. The reward is added only if it is approved.
• Customer leads: the reward is added only if the business confirms the sale. It can be a fixed amount or a percentage of the bill.
• Activities: our team marks who attended. The reward is added once per activity.
• Each reward is credited once. We may correct or reverse a reward that was added by mistake or obtained by breaking these terms.
• We may change the reward plan for the future. Changes do not take away rewards already approved for genuine work.

6. Points

• Points have no cash value until you change them to money in the app.
• The points-to-money rate and the minimum points needed are shown in the app and may change for future requests.
• Points cannot be transferred to another member or sold.

7. Wallet and withdrawals

• Your wallet shows your money and points. Every credit and debit is listed in your passbook.
• You can ask for a withdrawal once your balance reaches the minimum amount shown in the app.
• Money is sent only to the UPI ID in your own profile. Our team sends it and marks the request as paid.
• Your earnings may be taxable. You are responsible for declaring them and paying any tax due.

8. Customer leads

• Share a person's name and mobile number only if that person has agreed to be contacted by the business.
• The details must be true. Do not invent customers or submit the same customer again.
• Our team sends the lead to the business owner on WhatsApp or email. The lead message also shows your name and mobile number as the person who referred the customer.
• The business owner sells the product or service, not us. Quality, price, delivery, warranty and refunds for that purchase are the business owner's responsibility.

9. Community groups

Community groups run on WhatsApp and Telegram, which are separate services with their own terms and privacy policies. When you join a group, other members of that group may see your phone number or username. Follow each group's rules. We may remove a group from the app at any time.

10. What is not allowed

• Fake or copied proof, fake leads, or leads without the customer's agreement.
• Opening more than one account, or using someone else's mobile number, email or UPI ID.
• Promising anyone a fixed or guaranteed income to get them to join, or saying anything false about DigiSangam or the company.
• Asking anyone to pay you, or to pay outside the app, in DigiSangam's name.
• Spam, abuse, threats or harassment of members, customers or business owners.
• Trying to hack, copy, overload or misuse the app, or to get rewards by tricking the system.
• Anything that breaks Indian law.

11. You are an independent member

Using the app does not make you our employee, agent or partner. There is no salary. You decide when and how much to work. You cannot make promises or sign anything on our behalf.

12. Blocking and closing accounts

• We may hold, block or close an account that breaks these terms or the law, and reverse rewards gained that way. Where possible, we will tell you why.
• You can ask us to close your account at any time by contacting the Grievance Officer. If your wallet balance is at or above the minimum, we will pay it out after our checks.
• Some records (such as payments and passbook entries) must be kept even after closure, as explained in our Privacy Policy.

13. Our name and content

The DigiSangam name, logo, design and app content belong to the company. Do not copy or use them without our written permission. Photos on the website are used under the Pexels licence.

14. Availability of the app

We try to keep the app working at all times, but it may sometimes be slow or unavailable, for example during maintenance or problems with internet or service providers. We may add, change or remove features. The app is provided “as is”.

15. Limits of our responsibility

To the extent the law allows:

• We are not responsible for products or services sold by business owners, or for WhatsApp, Telegram, UPI apps or banks.
• We are not responsible for loss caused by a wrong UPI ID or other wrong details that you entered, or by someone using your password.
• We are not liable for indirect losses such as loss of expected income.
• Our total liability to you for any claim is limited to the joining fee you paid to us in the 12 months before the claim.

Nothing in these terms limits any right you have that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.

16. If you break these terms

If someone makes a claim against us because you broke these terms or the law (for example, by sharing a person's details without their agreement), you agree to cover the reasonable costs and losses this causes us.

17. Changes to these terms

We may update these terms. The date at the top of this page shows the latest version. For important changes, we will also tell you in the app. If you keep using the app after a change, you accept the new terms.

18. Law and disputes

These terms are governed by the laws of India. Please contact our Grievance Officer first — most problems can be solved quickly. If a dispute cannot be settled, the courts having jurisdiction over our registered office in West Godavari District, Andhra Pradesh will decide it, without affecting your right to approach a consumer commission.

19. Contact

Questions or complaints about these terms? See Grievance Redressal or write to: